Digital Self-Service in Housing

Jurys Inn, Oxford

Days Days
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Digital Self Service in Housing is a brand new conference for social housing that places customer self-service and digital channel shift at the heart of the discussion, ultimately answering the question:

How do we deliver a truly successful digital customer journey?


Key Themes for 2019

  • New & emerging technologies
  • Providing customers different ways to interact with their landlord
  • Remaining customer-centric when it comes to design
  • The power of social media in channel shift programmes
  • Looking beyond repairs and payments when it comes to self-service
  • Strategies for onboarding customers
  • Lessons learned from the front line

Speakers

This conference brings together sector-leading organisations and subject matter experts from across the UK to share with us their insight and real-world experiences.

We are currently in the proccess of finalizing our 2019 agenda. The following speakers have been confirmed:

  • Chris Masey, Amazon
  • TBC, Yarlington Housing Group
  • Sheila Starr, Radian
  • Karl Dickman, HomeGroup
  • Oli Price-Bates, LiveWest 
  • TBC, Stonewater
  • Julian Arthur, Oracle
  • Colin Sales, 3C
  • Camilla Busbridge, Active Housing
  • Charles Brookes, 3C

Register now or Subscribe to updates and we’ll send all the latest news and information directly to your inbox.


All profits donated to charity.

£150 (Save £30) Early Bird Delegate (Day)
  • Full access to the conference
  • All day refreshments
  • 3 course buffet lunch
  • Drinks reception the evening before
  • Available to registered social landlords and not-for-profit organisations
Register
£300 (Save £60) Early Bird Delegate (Residential)
  • All Delegate (Day) benefits plus:
  • Hotel accommodation
  • 3 course meal the preceeding evening
  • Available to registered social landlords and not-for-profit organisations
Register
£595 Private Sector (Day)
  • Full access to the conference
  • All day refreshments
  • 3 course buffet lunch
  • Available to private landlords and suppliers
  • Residential upgrade available
Register

Early bird – up to and including 4th August

‘Pay by Invoice’ available through the online booking system.